Who can do this?
Echo360 Administrators in conjunction with, or who are also Zoom Account Administrators.
If you added a Zoom integration to your Echo360 institution prior to August 2020, you will need to upgrade it in order to allow instructors and teaching assistants to launch Zoom meetings from within Echo360.
You (or your Zoom administrator) may have received an email or other message from Zoom indicating that the Echo360 app for your Zoom account has been updated.
Log into your Zoom Account (as an administrator of course) and find the Echo360 App page. It should look something like what is shown in the below figure, where the App has a "Reinstall" button.
BEFORE YOU REINSTALL you will need to copy the existing Configuration Token from the Echo360 side, to paste into the App installation process. Use the EXISTING token; there is no need to generate a new one.
Open a different tab or browser and log into Echo360 as an Echo360 Administrator. Select Configurations from the Settings menu and open the Zoom Configurations tab from the left as shown in the below figure.
You will need to select and copy that Configuration Token, and enter it into the app reinstallation process when requested.
Helpful hint: Select a few of the digits of the token, then press Ctrl/Command + A to select all of them, then press Ctrl/Command+C to copy them for pasting.
Return to the Zoom Account page or tab and click Reinstall.
When requested, enter the configuration token you copied from Echo360 into the Echo360 App installation wizard in Zoom. This screen is shown in the below figure.
Continue through the app re-installation. When finished, your instructors and teaching assistants will have access to the Zoom Meeting option in the Create button from their top navigation bar.