Only institution-level Administrators have access to this feature toggle.
When Echo360's integration with the Amazon's ASR transcriptioning service was initially implemented, media was only sent for automatic transcriptioning when was published. Now, Administrators can select to have ALL newly added video and audio media sent for automatic transcriptions.
What happens is that whenever video/audio media is added to the system, the file is processed by the Echo360 media processor. When this toggle is ENABLED, the mp3 file that comes out of the media processor is sent to Amazon for automated transcriptions. This is important to know because it means that if this feature is enabled, all of the following file generation methods will trigger automatic transcription generation:
- Media upload (by any user)
- New capture (by any method, including both appliance captures or Universal Capture recordings)
- Media Edit and Save
- Media Edit and Save As
Regarding the last two bullets - editing and saving the media - the assumption is that any edit to the video/audio file will likely change the audio (mp3) for the file, so that even if the file had already been AUTOMATICALLY transcribed, a new one is requested because the audio has changed. If you make and save edits to media that had already been transcribed, the Transcript Editor will show a new version for the new transcript in the Version drop-down list. Making edits and then using Save As generates a new file. The new file is the one sent to be transcribed.
Handy Tip: Since the mp3 file produced by the media processor is sent for transcription, Admins can turn this feature on, then reprocess older, unpublished. or other existing media that has not yet been transcribed but needs to be. On the Captures page, in the Completed captures list, find the previously non-transcribed item(s), then select Reprocess from the chevron menu on the right side of the capture row. See Editing, Reprocessing and Deleting Captures for more information if necessary. Remember that the audio is only transcribed if it has not already been transcribed through ASR in its current state (no edits have been made since original transcription if one exists).
Providing transcriptions for all new media allows you to more easily apply closed captions to video/audio media by reviewing and editing the transcript then applying it as closed captions. This is particularly useful if much of your media is embedded or posted for viewing outside of Echo360, such as on the institution portal or through the LMS/VLE. While the transcript panel isn't yet available in these views, closed captions are.
To enable automatic transcribing of ALL new/reprocessed media
- Log into Echo360 as an Institution-level administrator.
- Click the Settings icon and select Institution Settings.
- Select Features from the options in the right panel, as shown in the below figure.
- If necessary, scroll down to the Content Creation and Management section of the page.
- Click the toggle to turn the ASR All New Media feature on or off. It is OFF by default. Review the warning message that appears.
NOTE: There is no override for the ASR All New Media feature toggle. It is either enabled or disabled for all media generated or edited by all users in the Institution.
See Automatic Transcriptioning Service or ASR for additional details surrounding transcriptioning. See Using the Echo360 Transcript Editor for more information and documentation to provide users for editing transcripts.