Detailed capture information is available for completed captures or those that have errored out. Clicking a capture from the Completed or Errors list of captures opens the media details page, providing information and a variety of functionality. Specifically, you can open the Activity tab in the bottom section of the page, to see capture generation, processing, and publishing information, which can be useful if there is a problem with users viewing the video.
To view detailed capture data
- From the CAPTURES page, find the capture you want.
- Click on the capture row to open the media details page, as shown below.
- In the bottom section of the page, click the Activity tab, identified in the above figure.
- Scroll down to see the detailed information on the activity surrounding this media, as shown below.
The Activity tab lists the events that have occurred with this media and times they occurred.
The below figure shows the activity for a capture that completed and was published. For an Errored capture, if the capture exists, the Activity tab may show that processing or other post-capture step failed. If the capture did not happen at all for some reason (e.g., the device was offline), you will not get a Media Details page, as there is no media available.